Terms & Conditions

 

Terms and Conditions

We strongly urge you to order a free fabric sample before placing an order for curtains as computer monitors vary greatly in colour and shade representation.

Please double check your measurements are correct, as made to measure curtains, voiles & Roman blinds cannot be returned. Nor can fabrics, nets and any altered products.

Whilst all made to measure products will match in colour and pattern this is unlikely with readymade curtains, voile panels and accessories.

All readymade curtain sizes are approximate

Please note made to measure curtains, Romans & voiles over a certain size will have joins in them

Blackout Roman blinds may have the occasional pin prick size hole letting light through

Please note we do not recommend any fabrics go on pale coloured leather furniture. This is due to the chemicals in the leather reacting to the dye in the fabric which can lead to staining

By using Jackias World of Poles & Blinds it will be considered that you fully understand and agree with all conditions and terms listed.

To the full extent permitted by law we shall not be liable to you or any third party for any loss or damage which may arise from use of any content on this website or access to the website. Refunds & Returns

In the event we are unable to supply the goods within our time frame we will inform you of this as soon as possible. A full refund will be offered, if you do not agree with the delivery times.

Cancellation Policy

You have the right to cancel your order as long as you notify us in writing (email) within 14 working days from the day after receiving the goods (this excludes altered readymade & voile curtains, all made to measure products and cut length fabric and net curtains) All cancelled items must be returned to us in perfect condition, unused and with all the original packing. You will be liable for the return delivery costs

Refund Policy 

you may return an item (this excludes altered readymade & voile curtains, all made to measure products and cut length fabric and net curtains) as long as it is within 14 days for unwanted goods and  30 days for faulty goods.. Unwanted goods must be fully saleable all packaging must be intact and any heading tape must not be pulled. You will be liable for the return delivery costs for unwanted goods.

For further information please contact Jackias World of Poles & Blinds using our contact form.